Read on for important information regarding your purchase
Which web browser should I use to download digital products? We recommend Google Chrome. Safari has historically had issues downloading digital products, so please use Google Chrome if you’re experiencing any issues.
I'm on the fence about purchasing presets, what should I do? If you’d like to verify that any preset collection is a good fit for you, please send our team an email and we can do a couple test edits for you.
How do I begin using digital products? Installation instructions are listed on the corresponding product page.
Can I purchase products on my mobile device? Yes, all products can be purchased on a mobile device.
Should I download digital products right away? Yes, the download link will expire after 24 hours of purchase so please make sure to download in that time frame. Save a copy to your hard drive to verify continued access. If at any point you lose access, please reach out and we'll assist.
Is this purchase refundable for any reason? Refunds aren’t offered on digital products.
What is your redistribution policy? Unlawful redistribution of any digital products will be met with legal action.